Give us the low down of what happened, and what part / piece you think you may need to remedy the issue / break.
To expedite the *possibility of a replacement, please share a few photos -close ups and full shots of the problem area / area to ensure our manufacturing partners engineers understand the situation.
Pictures are worth a thousand words, but don't be shy, please share as much detail as you can in your Parts Request and we'll work with the manufacturer to do our best in order to make your collectible whole again
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